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Popular courses:
eLearning (45)
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Prepare budget information
Prepare budget
Finalise budget
Monitor and review budget
Process customer payments
Reconcile takings
Communicate with internal and external customers
Follow defined organisational standards when delivering service
Provide service to customers
Respond to customer complaints
Provide internal feedback on customer service practices
Identify recruitment needs
Administer recruitment
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Establish a business plan
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Taste and evaluate alcoholic beverages
Set up and serve tasting samples
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Develop employee and industrial relations policies and plans
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Manage negotiations to resolve conflict
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Model high standards of performance and behaviour
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Access and interpret financial information
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Prepare a Presentation
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Certificate in Digital Marketing
Curriculum
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Certificate
Certificate in Revenue Management
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Uncategorized
Accommodation Distribution (HSMAI - RM12)
Course rating is 3.6666666666666665 stars
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Relationships / Communication
Communicate in the Workplace (eHCO15)
Course rating is 3.75 stars
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Uncategorized
Competitive Value Analysis
Course has no rating
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Expertise / Operations / Food and Beverage / Food and Beverage Service
Conduct a Product Tasting of Alcoholic Beverages
Skills
Course has no rating
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Expertise / General Management
Develop and Implement Business Plans (eHCO33)
Course rating is 4.714285714285714 stars
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Expertise / Commercial / Revenue Management
GM's Guide to Working with Hotel Owners
Course rating is 5 stars
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Expertise / Commercial / Marketing
How to Develop your Hotel SWOT Analysis (HSMAI - DM08)
Course has no rating
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Expertise / Commercial / Revenue Management
How to read the STR report
Course has no rating
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Expertise / Support / Finance
Interpret Financial Information (eHCO68)
Course rating is 5 stars
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Expertise / Commercial / Revenue Management
Introduction to Accommodation Revenue Management (HSMAI - RM09)
Course rating is 4.4 stars
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Expertise / Commercial / Revenue Management
Introduction to Forecasting Rooms (HSMAI-RM08)
Course rating is 4.5 stars
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Uncategorized
Introduction to Hospitality Digital Marketing
Course has no rating
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Relationships / Leadership
Lead and Manage People (eHCO74)
Course rating is 4.6 stars
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Baseline
Leadership Baseline
Executive
Course has no rating
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Baseline
Leadership Baseline (eHBL2)
Course has no rating
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Expertise / General Management
Make a Presentation (eHCO78)
Course has no rating
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Expertise / Support / Human Resources
Manage Conflict (eHCO79)
Course rating is 5 stars
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Expertise / Support / Human Resources
Manage Employee Relations (eHCO81)
Course rating is 5 stars
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Expertise / General Management
Manage Meetings (eHCO85)
Course has no rating
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Expertise / Operations / Event Management
Manage Projects (eHCO89)
Course has no rating
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Relationships / Customer Service
Manage Quality Customer Service (eHCO90)
Course rating is 5 stars
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Expertise / General Management
Managing the hotel revenue function
Course rating is 5 stars
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Expertise / General Management
Managing the Sales Function (eHCO94)
Course rating is 5 stars
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